PRIVACY POLICY
NOIRKALDERA WEB STORE
Last Updated: August 12, 2026
Noirkaldera Web Store respects the privacy and security of its customers and website users. This Privacy Policy explains how Noirkaldera Web Store, operated by PT Arfantara Virtual Karya, collects, uses, stores, protects, and manages personal information when users access and use the Noirkaldera Web Store services.
By accessing, registering, placing an order, or using the Noirkaldera Web Store services, users acknowledge that they have read, understood, and agreed to this Privacy Policy.
1. Information We Collect
To provide our services, Noirkaldera may collect certain information, including but not limited to:
A. Personal Information
Information provided by users when registering, placing an order, or contacting us, including:
Full name
Phone number
Email address
Shipping address
Account information
Other information required to process transactions
B. Transaction Information
We may collect information related to transactions, including:
Products ordered
Quantity and transaction value
Payment method
Payment status
Shipping and delivery information
Noirkaldera does not intend to directly collect sensitive payment information, such as credit card details, when payment processing is handled by third-party payment service providers.
C. Technical Information
When users access our website, certain information may be automatically collected, including:
IP address
Device type
Operating system
Browser type
Visit time and activity
Pages accessed
Other technical information required for website security and development
2. How We Use Your Information
The information we collect may be used to:
Process and fulfill customer orders.
Verify transactions.
Provide order and shipping updates.
Contact customers regarding transactions or services.
Provide customer support.
Improve the quality of our products, services, and user experience.
Develop and improve the Noirkaldera website.
Prevent fraud, abuse, and unauthorized activities.
Analyze and evaluate website usage.
Send promotional information, offers, or product updates when users have provided consent or where permitted by applicable laws and regulations.
3. Cookies
Noirkaldera may use cookies and similar technologies to provide users with a better website experience.
Cookies may be used to:
Remember user preferences.
Support login and shopping cart functions.
Understand how users interact with our website.
Improve website security.
Analyze website performance.
Provide more relevant content or promotional information.
Users may manage or disable cookies through their browser settings. However, disabling cookies may affect the functionality of certain features of the website.
4. Protection of Personal Information
Noirkaldera takes reasonable technical and organizational measures to protect users’ personal information against unauthorized access, alteration, use, disclosure, or destruction.
However, users acknowledge that no method of electronic transmission or storage over the Internet can be guaranteed to be completely secure.
5. Disclosure of Information to Third Parties
Noirkaldera does not sell or rent users’ personal information to third parties for their own marketing purposes.
In certain circumstances, user information may be shared on a limited basis with parties that assist us in operating our services, including:
Payment service providers
Shipping and logistics providers
Hosting and technology service providers
Analytics service providers
Customer service providers
Other parties necessary to complete transactions or provide services to users
Such parties may only access information necessary to perform their relevant functions and are expected to maintain the confidentiality and security of such information.
Noirkaldera may also disclose information when required by applicable laws, regulations, legal processes, or official requests from authorized government authorities.
6. Data Retention
Personal information may be retained for as long as reasonably necessary to:
Fulfill the purposes for which the information was collected.
Complete transactions.
Provide our services.
Comply with legal and administrative obligations.
Resolve disputes or address security concerns.
When information is no longer required, Noirkaldera may delete or anonymize the information in accordance with our internal policies and applicable laws and regulations.
7. User Rights
Subject to applicable laws and regulations, users may have certain rights regarding their personal information, including the right to:
Obtain information about how their personal information is processed.
Request access to personal information held by Noirkaldera.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permitted.
Withdraw consent for certain data processing activities where applicable.
Submit questions, objections, or complaints regarding the processing of personal information.
Users may exercise these rights by contacting Noirkaldera through our official contact channels.
8. Children’s Privacy
Noirkaldera’s services are not specifically intended for children who have not reached the minimum age required under applicable laws and regulations.
If we become aware that personal information belonging to a child has been provided without the required consent, we may take reasonable steps to delete such information from our systems.
9. Third-Party Websites and Services
The Noirkaldera website may contain links to third-party websites, platforms, or services.
Noirkaldera is not responsible for the privacy practices, security, content, or data management practices of third-party websites or services.
Users are encouraged to review the privacy policies of third parties before providing any personal information.
10. Changes to This Privacy Policy
Noirkaldera may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws and regulations.
Any changes will be published on the Noirkaldera website, and the “Last Updated” date at the top of this Privacy Policy will be revised accordingly.
Users are encouraged to review this Privacy Policy periodically.
11. User Consent
By accessing and using the Noirkaldera Web Store website and services, users acknowledge that they have read and understood this Privacy Policy and agree to the collection, use, storage, and processing of their personal information as described herein, to the extent permitted by applicable laws and regulations.
12. Contact Us
If you have any questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact Noirkaldera through our official communication channels.
Noirkaldera Web Store
Operated by PT Arfantara Virtual Karya
Website: Noirkaldera Web Store
Email: [Insert Official Email Address]
WhatsApp/Phone: [Insert Official Contact Number]
Important Notice: This Privacy Policy is provided as a general template and should be reviewed and customized based on Noirkaldera’s actual website systems, payment methods, third-party services, data processing practices, and applicable Indonesian laws and regulations before being published as an official legal document.